Frequently Asked Questions

Our approach to unfavorable weather conditions is one of flexibility. Please be aware that unfavorable weather does not equate to overcast skies, a slight dip in temperature, or a bit of drizzle. We’re eager to provide you with an enjoyable experience, rain or shine, as long as conditions are safe.

Many of our clients plan their outings well in advance, gathering friends and preparing supplies. Over the years, we’ve observed that some of the most memorable experiences occur when there’s a bit of rain. As the saying goes in Texas, “If you don’t like the weather, just wait five minutes and it’ll change.” So, even if a light shower occurs, it’s often followed by a burst of sunshine!

We hold the authority to cancel any boat trip if conditions are deemed unsafe or uncomfortable, such as temperatures falling below 55F or wind speeds exceeding 20mph.

Yes, you can leave a tip for your captain on the card you swipe.

We can split your payment in 2 but not more than that. You can always use Venmo or a similar app amongst your group to settle up.

In most cases, yes, we can charge the card used to make the deposit. However, we suggest bringing a card as a backup just in case.

Nope. Gas is included in the price of the boat.

We have 2 and 3 hour minimums depending on the day and boat.

No, we do not allow the boats to stay on the water overnight. However, we will work with you to provide you a boat for the days and times needed.

Yes you can bring your furry friend on your private boat rentals but please don’t let them on the seats as their nails can tear the leather seats.

We do not allow dogs on our public boat tours as a courtesy to other guests.

Yes you can bring anything you would like to eat or drink. We do ask that you don’t bring red wine. Glass and styrofoam are prohibited at Loop 360 Boat Ramp.

For Lake Austin boat rentals: Loop 360 Boat Ramp, 5019 Capital of Texas Hwy N.  It is a public boat ramp and not an office. We will have a team down at the dock ready and waiting for you. If you cannot locate us for any reason please give us a call and we can direct you in the right direction.

There will be a pay booth when you arrive at Loop 360 Boat Ramp where you pay $5 per person CASH ONLY walk-in fee. Once you’ve paid you’ll walk towards the boat ramp/dock where your boat will be waiting for you.

No, we do not provide ice but we do provide an empty cooler. we can provide ice for an additional charge.

No, we do not allow tubing, skiing, or wakeboarding from any Boat bros boat.

Yes we have kid life vests of different sizes.  However, if you have one that you know fits your kid we recommend you bring it.  All children under 13 must wear their life vests while on the boat.

There is plenty to do and see on Lake Austin.

Lake Austin is a 26 mile long lake which offers a great scenic cruise.  There is also a “party” cove where boats tie up together and enjoy the lake and swim. There are restaurants located on the lake such as Hula Hut, Ables on the Lake and Ski Shores.

Yes!!!! You can definitely swim in Lake Austin.

If you have a boat with one of our drivers we can work with you.  Sometimes the drive to your special pick up location will cut into your rental time depending on the day/time.  Call us for more information.

If you bring a fishing pole you can fish!

We can always do a double boat party based on your party size and needs.  We do require a 20% gratuity for our captains who do a double boat party.

No we do not provide grills on the boat and sorry but you can’t bring your own either.

We want all our pontoons to be operated at a safe speed, under 20MPH

We do not allow water sports at Boat Bros because of safety and liability concerns. This includes tubing, water skiing, and wake boarding.  Lake austin experiences a lot of boat traffic and it’s a great risk for you and for us.

Yes all our boats have radios and Bluetooth so you can easily connect your favorite playlist!

Contact our admin team at (713)818-1855 for lost and found questions.